Shipments within the contiguous 48 states in the USA
Standard Ground
All Standard Shipped orders will be shipped via a ground shipping method from either USPS, UPS or FedEx based on the weight, dimensions, and delivery location of the items in your order. Most in-stock items will arrive in 1-5 business days.
3 Day Service
All Orders shipped for 3 day delivery will be shipped via a shipping method that estimates the 3 business days in-transit or less. Weekends and holidays are excluded. Shipping charges will be based on the weight, dimensions, and delivery location of the items in your order. The order will ship from USPS, UPS or FedEx services. Most in-stock items will arrive in 3 business days or less. Orders must be received by 1:00pm Eastern Standard Time.
2 Day Service
All orders shipped for 2nd day delivery will be shipped via a shipping method that estimates 2 business days in-transit. Weekends and holidays are excluded. Based on the weight, dimensions, and delivery location of the items in your order, your items could ship via USPS, UPS or FedEx services. Based on the delivery destination, not all orders will ship via air and may be sent via ground carrier. Order must be received by 1:00pm Eastern Standard Time.
Next Day Service
All orders shipped for Next day delivery will be shipped via a shipping method that estimates next day delivery service. Weekends and Holidays are excluded. Based on the weight, dimensions, and delivery location of the items in your order, your items could ship via USPS, UPS or FedEx services. Based on the delivery destination, not all orders will ship via air and may be sent via ground services that have a time in-transit commitment of 1 business day. Order must be received by 1:00pm Eastern Standard Time. Shipping and handling charges are subject to change without notice. Dimensional and weight pricing is applicable to all packages not just oversized, bulky, heavy or multiple package shipments. You will be made aware of additional charges prior to shipment if applicable.
Returns & Exchanges
If you are not satisfied for any reason you may return new and unused items in the original box with all accessories within 10 days for an exchange or refund to the credit card account or payment method used less any shipping fees incurred by the seller or purchaser for an exchange. Special orders are non returnable. For Refunds, all merchandise must have the original manufacturer labels and identification stickers. Defective merchandise shall be returned directly to the manufacturer under their return policy or contact sales@ProtechOffshore.com and we can assist you. All returns must be insured and postage prepaid. Please, clearly print/type your name and address on the outside of the package. Merchandise must include a copy of our invoice or packing slip. Shipping and Handling is non-refundable. Protech Offshore reserves the sole right to refuse the return of any item in which the purchaser has made previous multiple returns or if the product has been used or damaged by the user.
Note: Please contact sales@protechoffshore.com to receive a Return Merchandise Authorization number prior to returning any merchandise.
